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Imported From: http://groups.google.com/group/in-portal-bugs/browse_thread/thread/3b2e8984c5005244#

Right now ORDER.DENY e-mail is sent to user event when Admin deletes/denies incomplete order.

I think that if user abandoned his cart (that's how incomplete orders are produced), then sending him e-mail about his abandoned cart being deleted is not correct.

Related Tasks

MINC-88 - Getting issue details... STATUS

2 Comments

  1. I fully agree!

    2011/11/13 Alexander Obuhovich <aik.b...@gmail.com>

  2. Yes, I confirm this too!

    Here is a task for it (5.2.0):

    1166: Don't send ORDER.DENY E-mail for Incomplete Orders -

    MINC-88 - Getting issue details... STATUS


    Patch attached - please test.

    *NOTE:* it also fixes the issue with Fatal Error when there is no Payment
    type Id is gathered when Incomplete order is deleted.

    DA

    Dont_send_ORDERDENY_E-mail.patch